Frequently Asked Questions


10% OFF EVERYTHING

NOV 20-DEC 4, 2023

**MUST SHIP IMMEDIATELY **  

THIS PROMOTION IS ELIGIBLE IF YOU: 

CREATE A NEW ORDER OR ADD TO AN EXISTING ORDER.

MUST SHIP IMMEDIATELY.

ITEMS MUST BE IN STOCK.

VALID ONLY NOV 20 - DEC 4, 2023.

***DOMESTIC ORDERS ONLY***

 

NEW CUSTOMER SERVICE PHONE NUMBER:

817-663-4727

New 2023!

  • Almost all new 2023 items are photographed. Thank you for your patience.
  • All of these items can be ordered now, even if no photo is shown.
  • Make sure you are on our email list for the most up to date information!

IF YOU HAVE QUESTIONS, PLEASE CALL OUR CUSTOMER SERVICE TEAM AT 402-367-3369 OR E-MAIL INFO@CODYFOSTER.COM

I have been calling and I only get a busy signal.

  • If you are calling the 1-800 number, try calling from a land line. We have heard from a few customers that the phone continues to ring, and no one ever answers when they call from a cell phone. We are working to fix this, and appreciate your patience.
  • Try calling us directly at 402-376-3369.
  • Our Customer Service team is ready to take your call Monday - Friday 9:00 AM - 5:00 PM CST. If we do not answer, it means we are currently assisting other customers. Please leave a message and we will return your call as soon as we can.

Where can I find my Invoice?

  • Make sure you are logged in.
  • Go to My Account.
  • Go to Billing, then Transaction History, and it will show as a Cash Sale.

I am an existing customer and I can’t log in. What should I do?

  • Please note that your Email and Password are case sensitive on the log in page.
  • You can re-set your password with the Forgot Password link on the login page.
  • You may need to clear your browser history to view the new website correctly.
  • Call customer service at 1-800-595-5907 during business hours. Monday -Friday 9:00 AM – 5:00 PM CST.

After hours email info@codyfoster.com. We will do our best to assist you as soon as we can.

I am a new customer and want to log in. What should I do?

  • Click the Create a free account link or the Sign uplink on our homepage.
  • We will review your request and send you an email when approved.
  • Please note your Tax ID number is required when registering.

I am at checkout and can’t check out

  • Call customer service at1-800-595-5907 or 402-376-3369 during business hours. Monday -Friday 9:00 AM – 5:00 PM CST.
  • After hours, email emily@codyfoster.com. We will do our best to assist you as soon as we can.

Some items do not have measurements

  •  Most of our items show measurements. We are working on updating our newest items with their measures. Thank you for your patience.

Clearance prices

  • The 70% off on our last chance items will appear in your shopping cart.

I need to tell you something about my order

  •  Please use the Order Notes field when checking out. We look at all of these comments when receiving your order.